You may have created an e-mail filter that automatically archives or deletes some e-mails.Changing mail program settings can fix this. If you use a computer-based mail program such as Microsoft Outlook or Mozilla Thunderbird, e-mails may have been deleted from the mail server once you downloaded them to the mail program.
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If that's the case, change your password and check Gmail's settings for tampering (See "Securing your account" at /4nh5zws9). What are the other potential causes of e-mail loss in Gmail? Both the original e-mail and the responses are grouped together as one e-mail that resides in "all mail." If you delete the original e-mail or one of the responses, the whole chain of messages is sent from "all mail" to the trash folder. Something similar happens with group e-mails, in which people respond to an e-mail you sent. Don't delete any "duplicate copies" of the e-mail because there aren't any - there's only the original that stays in "all mail." This causes the e-mail to appear in the personal folder and to disappear from the inbox (this is accomplished by "labels" that Gmail uses to make e-mails appear to be in different folders.) Stop there. You drag it from the inbox to your personal folder. So, let's say you want to keep an e-mail. If that e-mail is deleted, it's sent to the trash folder, from which it will be permanently erased after 30 days. Gmail has only one copy of each e-mail, and it resides in the "all mail" folder. There's one in the inbox and there's another one in the "all mail" folder. To look at the Gmail screen, you would think that you had at least two copies of every message.
But one of the main causes is a misunderstanding of how Gmail operates.
Where did these e-mails go, and how can I keep them?Ī: There are many possible sources of the problem. But Gmail removes them from this folder after a month or less. Q: In Gmail, I created a personal folder to save received e-mails for future reference.
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